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To Those Who Want More Information About Any Piano:

by Karen E. Lile 

I frequently receive email messages with various questions about a piano.   These questions may range from “Do you know (x) about this piano manufacturer” to “I am moving in a week and need to know whether or not to move my piano or to keep it.”   

We can answer these and many more questions.   You need to order and pay for the Ballpark Price and Piano Information Service.   I assure you, your question can be answered through this service.  If you feel that we have not answered your question, then we offer a 100% Satisfaction Guarantee.  Just let us know within 30 days why our response was not to your satisfaction, and we will refund your money.

Also, we often receive email messages from piano owners who want to sell their pianos.  If this is your situation, we highly recommend that you take the time to have receive a Ballpark Pricing on your piano, so that you can choose a realistic price and increase their chances of selling it.    

This is not an automated service.  One of us will be giving your question personal attention and you will have access to our years of experience in the field with more than 50,000 clients and pianos.

Here are some of the Frequently Asked Questions we receive about this service:   

What is included in a Ballpark Piano Price and Information Service Email Response?   

See Tell Me More for answers to this and other questions. 

What if I don’t have the time to complete the Ballpark Piano Price and Information Service Form?   

It is not essential that you complete all the questions of on the questionnaire.  We can take whatever information you have given us and give you back an answer based on that information.   It is just that the more comprehensive you are in what you submit to us, the more specific we can be in our response. 

If you are in a situation where your time available is very scarce and you just want a quick answer to your question, then we can respond quickly to help you make a decision that is time based.  Just let us know your time limitations.   

Will you perform this service for free in certain circumstances?   

If you end up buying a more expensive service from us, for example a piano rebuild, refinish or more comprehensive appraisal, then we can credit the $15 for this service towards that service.  If you are listing your piano for sale through our Pianos For Sale listing and it is sold through that service, we will refund the fee at the time of the piano's sale.  If you live in the San Francisco Bay Area, then we sometimes waive the fee altogether under certain circumstances.  But, for others, we found that we receive more requests than we can service on a no fee basis.  So, rather than deprive clients of the opportunity to have their questions answered, we decided that we would provide the service for a small fee to cover our time. 

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